Check IXM One messages

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The IXM One news center provides an inbox and an outbox for your messages.

Note

IXM One automatically informs you about new messages when you log in.

Check your inbox

The inbox displays all unread messages from your user group(s).

To access your messages in the inbox, perform the following steps:

  1. Go to Dashboard > News center.

  2. In the Inbox, select a message from the list to display its details.

  3. Optionally, click Read to mark a message as read.

Use the outbox

The outbox displays all sent and draft messages from your user group(s).

  • Use it to publish drafts, withdraw sent messages, copy messages, and delete messages that you no longer need.

  • You can also send new messages from here.

To work with your outbox, perform the following steps:

  1. Go to Dashboard > News center.

  2. Switch to the Outbox tab.

  3. Select a message from the list and use one of the following options:

    New message

    Select to create a new message.

    Publish/Withdraw

    Select a message and perform one the following actions:

    • Publish

    • Withdraw

    Edit

    Select to edit the selected message.

    Copy

    Select to copy the selected message and edit its properties.

    Delete

    Select to delete the selected message.

Filter messages

Filter messages in your inbox and outbox to specify which messages you want to display and be notified of.

To set a filter, perform the following steps:

  1. In IXM One, go to Dashboard > News center.

  2. Click on Advanced filter.

  3. In the Create new filter window, specify the following filter settings as needed:

    Templates

    Select a filter template.

    This setting is only available if there are saved templates.

    Display last entries

    Specify the maximum number of entries to display in the news center.

    Display the last few days

    Specify the number of days from which news should be displayed.

    This setting is selected by default.

    Limit date

    Select and specify a start and end date and time from which news should be displayed.

    Do not filter

    Select to display all news.

    Corporate news

    Select the following options for corporate news:

    • Include news

    • Include read news

    System notifications - Include system notifications

    Select to include system notifications.

    System notifications - Type

    Select which types of system notifications to display:

    • Information

    • Todo

    System notifications - Status

    Select which news to display by status:

    • New: the message hasn't been read.

    • Read: the message has been read and confirmed by a user.

    • Resolved: the issue has been resolved.

    System notifications - Module

    Select to display news from one or more of the following modules:

    • Orders

    • Spot

    • Spots in general playlists

    • Playlist

    • Location

  4. To save the filter, use one of the following options:

    • Click Save to save the filter for now.

    • Click Save as to save the filter as a template for reuse.

  5. Click Apply to apply the filter.