Send a message in IXM One

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Use the news center to send messages within IXM One or via email.

To create a new message, perform the following steps:

  1. In IXM One, go to Dashboard > News center.

  2. Click New message.

  3. In the Create news item window, craft your message with the following options:

    Headline

    Enter a headline with a maximum of 50 characters.

    Article text

    Enter a text for your message.

    Picture

    Add an image to your message:

    • Click   to upload an image.

    • Click   to remove the image.

    You can add one image per message.

    Links & attachments

    Add links to external HTML pages and attachments to your message:

    • Click Add link and enter a link. Click   to open the link in your browser and   to remove the link.

    • Click Add attachment and upload an MP3, PDF, JPG, PNG, or MP4. Recipients will be able to download the file.


    Please note that Grassfish is not responsible for the availability of web content and websites, or damage and negative effects on the system due to web content.

    Visible from

    Select Restrict validity and specify when the message is displayed.

    Visible to

    Select Restrict validity and specify until when the message is displayed.

  4. Click Next step to continue.

  5. Configure how your message is sent with the following options:

    Send as

    Select how the to send the message:

    • Message: Send a message within IXM One.

    • E-mail: Send an e-mail.

    You can select both options if needed.

    Send from

    Select the user group who sends the message.

    • This option is only available if the user belongs to multiple user groups.

    • User groups must have permission to send messages to other user groups.

    • The sent news entry will appear in the outbox of the selected user group and can be edited there.

    Send to user

    Select one or more user groups who receive the message. Use the arrows or drag-and-drop to add or remove user groups.

    Send to location

    Click Add location and select one or more locations that receives the message.

    If you're sending an email, the message is sent to the following e-mail addresses if available:

    • Location

    • All players assigned to the location

    • Users belonging to user groups that have permission to receive messages for the location.

  6. Continue with one of the following options:

    • Click Save as draft to save the message for later. You can find it in the outbox.

    • Click Send to send the message.