Handle missing media

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Every digital DOOH booking requires media. That is, DOOH spots to play back.

Note

You must add a media file to each booking item within the booking.

  • If you have created a booking item without adding media, you can still add it later.

  • You must add media before the booking item is running.

Check the media status

To find out whether any of your booking items still need media files, you can simply check the Media column in the bookings and booking items list.

It indicates the following:

  • Red: The booking contains at least one ordered or running booking item with missing media.

  • Orange: The booking contains at least one booking item that is registered, reserved, or on the waiting list and missing media.

  • Green: Every booking item in the booking has a media file.

  • Grey: The booking contains at least one digital product and doesn't require media because it's complete.

  • White: The booking doesn't require media because it's analog.

In addition, you can filter for ordered bookings with missing media. To do so, click on the dropdown list next to Filter by: and select Ordered (media missing).

Add media to a booking item

To add a media file to a booking item, perform the following steps:

  1. In IXM One, go to DOOH > Booking.

  2. In the Bookings pane, double-click on the booking that needs media.

  3. In the Update booking window, look for the red circle in the Media column of the booking items list to find the affected booking item.

  4. Double-click on the booking item.

  5. In the Edit booking item window, add a media file under Spot in one of the following ways:

    • Upload spot: upload a media file like a video, picture, or HTML-container as ZIP file. IXM One stores the media file as a spot in the spot database and places it in the DOOH playlist when the booking is ordered.

    • Select from spot group: select a spot. If you see multiple spot groups, select the group that contains the spot first.

    • Create from template: create a spot from a template. If you see multiple template groups, select the group that contains the template first.

  6. Click Save to save your changes