Check client users

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⚙️ For administrators

To check the users of a client, perform the following steps:

  1. Go to Administration > Global > Customer management.

  2. In the Client management pane, select the client whose users you want to check.

  3. Click User at the bottom of the pane.

  4. In the User list window, check the following information:

    Username

    User name in IXM One.

    First name

    First name for the user.

    Surname

    Surname of the user.

    Type

    User type, such as Admin or Standard user.

    Last login

    Date and time of the user's last login.

    Locked/Expired

    Date and time since the user was locked or expired.

  5. Optionally, select a user and click Log in as user to see IXM One as the user sees it and ensure that the account and permissions have been set up correctly.