⚙️ For DOOH administrators
You can set up automatic notifications that are sent when a booking item switches from waiting list to reserved.
This notifies the owner or sales person of the booking and, optionally, the additional sales person.
Note
You can specify whether you want to send a news center message, an email, or both in the news center settings.
Set up status change notifications
To set up the automatic booking state notifications, perform the following steps:
In IXM One, go to Administration > DOOH > DOOH system parameters.
Under Booking workflow, enable Notify the sales person of a booking via the news center when a booking item switches from waiting list to reserved.
Switch to Administration > Permissions > User.
Double-click on the user of the owner/sales person.
Under E-mail, ensure that an email address is available or enter an email address. If there's no email address, the system can't send an email notification.
Under Preferred language ensure that the language is set correctly. The notification text is sent in this language.
If you want to notify an additional sales person, check their email and language too.
Click Save to save your changes.