---
title: "Work with clients"
slug: "work-with-clients-1"
updated: 2026-08-17T12:29:47Z
published: 2026-08-19T08:43:37Z
canonical: "docs.grassfish.com/work-with-clients-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.grassfish.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Work with clients

> [!NOTE]
> ⚙️ For administrators

IXM One administration provides an overview of your customer networks on the Grassfish server. You can check:

- Clients, sub-clients, and users
- Online/Offline status of players
- Licenses
- Data importers
- Not yet installed players

![](https://cdn.document360.io/e2b87f73-d9f5-43cb-8182-2641762664fd/Images/Documentation/work-with-clients-image-pdhmf7wj.png?sv=2026-02-06&spr=https&st=2026-11-06T20%3A17%3A49Z&se=2026-11-06T21%3A17%3A49Z&sr=c&sp=r&sig=habUVkDQv0jl8z0%2BpmmH1to5QiFPz8SYccHspn3GP%2B8%3D)

## Create clients

To create a new client, perform the following steps:

1. Go to **Administration > Global > Customer management**.
2. In the **Client management** pane, select the client that you want to add a sub-client to.
3. Click **New** at the bottom of the panel. To create a sub-client, first select a client and then click **New**.
4. Specify the following settings:

| **Name** | Enter a name for the client. |
| --- | --- |
| **Client code (will be used for the login)** | Enter a client code that users enter into the field **Application** when logging in. Note that a customer's existing licences lose their validity if you change the code later. |
| **Client management rights** | Select which of the following client management rights the client should have: - **Read**: the client sees the customer management. - **Edit**: the client can edit customer data. - **Create**: the client can create new clients. - **Delete**: the client can delete clients. |
| **Permissions** | Select **Server admin** to give the client access to server information. |
5. If needed, switch to the **Data importer** tab and select the following options:
  - **Assigned**: the client can work with the data importer.
  - **Share**: the client can share the data importer with their clients.
6. Click **Save** to save your changes.

### Default admin user

Once you've created a client network, the system automatically adds an admin user with the following settings:

| **Username** | admin |
| --- | --- |
| **First name** | Admin |
| **Surname** | User |
| **User type** | Admin |
| **Password** | The password is provided by Grassfish. It must be changed at the first login. |

## Edit clients

To edit a client, perform the following steps:

1. Go to **Administration > Global > Customer management**.
2. In the **Client management** pane, select the client that you want to edit.
3. Click **Edit** at the bottom of the pane.
4. Make your changes.
5. Click **Save** to save your changes.

## Delete clients

To edit a client, perform the following steps:

1. Go to **Administration > Global > Customer management**.
2. In the **Client management** pane, select the client that you want to delete.
3. Click **Delete** at the bottom of the pane.
4. In the subsequent dialog, confirm the deletion.

> [!NOTE]
> Note
> 
> - Deletion is irreversible. All data is permanently removed.
> - You can't delete clients that have sub-clients. In this case, you must first delete all sub-clients.