---
title: "Work with IXM One users"
slug: "work-with-users"
updated: 2026-08-17T08:41:34Z
published: 2026-08-19T08:37:12Z
canonical: "docs.grassfish.com/work-with-users"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.grassfish.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Work with IXM One users

> [!NOTE]
> ⚙️ For administrators

As an administrator, you can create, edit, and delete users in IXM One.

## Create users

To create users, perform the following steps

1. Go to **Administration > Permissions**.
2. Select **User**.
3. In the **User management** pane, click **New**. The window Create new user opens.
4. In the **General** tab, specify the following settings for the user:

| **Username** | Enter a username. |
| --- | --- |
| **E-mail** | Enter the e-mail address of the user. |
| **Valid to - Restrict validity** | Select to specify a date, time, and time zone during which the user is valid. |
| **Valid to - Lock user** | Select to keep the user data but prohibit the user from logging in. You can see if a user is locked or no longer valid in the [user management](/grassfish/docs/manage-user-types). |
| **Password** | Enter a password. - By default, the password must consist of at least five characters, a number, one lowercase character, and one uppercase character. The maximum number of password characters is 40. - Note that the password rules are specified in the system and can be adapted. If you want to specify password guidelines for your project, please contact your Grassfish partner. If you edit an existing user, you must click **Switch password** to display the password fields. |
| **Repeat password** | Repeat the password. |
| **Password must be changed when first logging in** | Automatically prompt the user to change the password upon the first login. |
| **First name** | Enter the first name of the user. |
| **Surname** | Enter the last name of the user. |
| **Comments** | Enter a comment. |
| **Preferred language** | Select a preferred language from the dropdown menu. This specifies IXM One language for the user. However, the user can select a different language. |
| **Permission group** | Select a [permission group](/grassfish/docs/permission-groups) from the dropdown menu. |
| **User groups** | Select the user groups that you want to assign the user to. Use the arrow icons ![](https://cdn.document360.io/e2b87f73-d9f5-43cb-8182-2641762664fd/Images/Documentation/work-with-users-image-6o812sqk.png?sv=2026-02-06&spr=https&st=2026-11-06T20%3A13%3A06Z&se=2026-11-06T21%3A13%3A06Z&sr=c&sp=r&sig=%2BOvX86OpqQ68zjtNyXb%2FcdgPJOWorBX1sVNNYcJm8rM%3D) ![](https://cdn.document360.io/e2b87f73-d9f5-43cb-8182-2641762664fd/Images/Documentation/work-with-users-image-0uqpb097.png?sv=2026-02-06&spr=https&st=2026-11-06T20%3A13%3A06Z&se=2026-11-06T21%3A13%3A06Z&sr=c&sp=r&sig=%2BOvX86OpqQ68zjtNyXb%2FcdgPJOWorBX1sVNNYcJm8rM%3D) or drag and drop to add or remove user groups. |
| **Assigned players** | For location users, select one of the following options to assign a player location or a player: - **Location** Click on **Add location** and select the locations. Click on the arrow icon ![](https://cdn.document360.io/e2b87f73-d9f5-43cb-8182-2641762664fd/Images/Documentation/work-with-users-image-f1jy9osi.png?sv=2026-02-06&spr=https&st=2026-11-06T20%3A13%3A06Z&se=2026-11-06T21%3A13%3A06Z&sr=c&sp=r&sig=%2BOvX86OpqQ68zjtNyXb%2FcdgPJOWorBX1sVNNYcJm8rM%3D) or drag and drop the selected locations. You can select an unlimited number of locations. If you assign a superordinate node, the subordinate locations are added as well. - **Player** Click on **Add player** and select one or more players from the **Managing players** pane. Click **Select** to assign them to the user. |
5. Click **Save** to save your changes.

You can now see the new user in the **User management** list.

## 

## Check user history

For each user, you can check all successful and unsuccessful login attempts including the time and IP address of the computer.

To check the user history, perform the following steps:

1. Go to **Administration > Permissions**.
2. In the **User management** pane, select the user.
3. Click **Edit**.
4. In the **Edit user** window, select **History**.

> [!NOTE]
> Note
> 
> Users can be locked for a period of time or permanently after a specifiable number of unsuccessful login attempts. If you need this functionality, please contact your Grassfish partner.