---
title: "Work with orders"
slug: "work-with-orders"
updated: 2026-08-17T09:40:55Z
published: 2026-08-19T08:39:03Z
canonical: "docs.grassfish.com/work-with-orders"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.grassfish.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Work with orders

User groups can create orders for new spots or changes to existing spots.

> [!NOTE]
> Note
> 
> Depending on your system configuration, you may have access to multiple order lists and different types of tasks.

## Create an order

To create an order, perform the following steps:

1. Go to **Content > Playlist**.
2. Select the spot group, in which you want to change a spot or create a new one. For a new spot, create a spot as placeholder.
3. Drag and drop the spot on an order list in the pane **Orders**.
4. In the subsequent dialog, enter comments and information for the editing users.
5. Click **Yes** to place your order.

The contracted user group receives a message about the new order.

## Edit an order

To edit an existing order, perform the following steps:

1. Go to **Content > Playlist > Orders**.
2. Click on the order.
3. In the **Selectable spots** pane, select the spot and select one of the following options:

| **Accept order** | Accept the order in the name of your user group. - The spot status changes to **In progress**. - You can edit or replace the spot as requested. |
| --- | --- |
| **Reject order** | Reject the order in the name of your user group. - Specify the reasons for your rejection in the comment field. - This allows customer to change and reorder. |
| **Reorder** | If a contractor group has rejected your order, you can reorder it. - The spot is marked as **Ordered**. - The contracted group receives a notification. |
| **Apply for release** | Apply for release once you've completed your work on the spot. |
| **Cancel order** | Cancel an order if it's no longer needed. - You must have writing permissions in the selected spot group. - The draft version of the spot is deleted and replaced by the last released version. - The spot is no longer displayed in the order list. |
| **Release** | Release the spot so it can be used in playlists. |