---
title: "Set DOOH notifications"
slug: "set-dooh-notifications"
updated: 2026-05-18T11:22:41Z
published: 2026-08-19T08:33:02Z
canonical: "docs.grassfish.com/set-dooh-notifications"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.grassfish.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Set DOOH notifications

> [!NOTE]
> ⚙️ For DOOH administrators

As an admin, you can enable IXM One to send notifications.

- **Recipients**: The [owner and additional sales person](/grassfish/docs/create-bookings) of a booking can receive notifications.
- **Content**: Notifications contain information on the booking item such as the Booking ID, client, and start and end date.
- **Timing**: IXM One generally creates the news center message within 30 minutes and the email within 24 hours.

## How DOOH notifications work

- **Message vs. email**: By default, the system sends a news center message and an email. You can [change this in the news center settings](/grassfish/docs/manage-notifications).
- **Waiting list info**: Notifications can be sent if a booking item changes from [waiting list to reserved](/grassfish/docs/manage-booking-states).
- **Missing media info**: Notifications can also be sent if a booking item starts soon but has [no media assigned](/grassfish/docs/handle-missing-media).
- **Language**: Notifications are sent in the preferred user language if possible and contain.
- **Templates**: Grassfish provides notification templates in English and German. If you need templates in other languages, please contact your Grassfish partner.

## Prerequisites

Before you set up automatic notifications, ensure that you read the following requirements:

- If you use an email blacklist, go to **Administration> Addons > Blacklist Management** and ensure that the recipients are not on it. Otherwise, IXM One can't send an email notification.
- IXM One news center must be enabled. Otherwise IXM One can't send any notifications. The following setting in the `master.config` file must be set to **true**:

```xml
<appSettings type="DataGateway">
    <add key="MessageCenterEnabled" value="true" />  
```

Each DOOH booking is automatically assigned an ID upon creation. This ID helps to uniquely identify each booking. You can check the ID when you access the booking in the IXM Platform or in your browser.