---
title: "Replace a player"
slug: "replace-a-player"
updated: 2025-07-11T09:48:18Z
published: 2025-07-11T09:48:18Z
canonical: "docs.grassfish.com/replace-a-player"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.grassfish.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Replace a player

To replace a player, perform the following steps:

1. Start the player.
2. Note the TPID that you see on the screen.  
![](https://cdn.document360.io/e2b87f73-d9f5-43cb-8182-2641762664fd/Images/Documentation/image-1692795717948.png?sv=2026-02-06&spr=https&st=2026-11-06T20%3A17%3A35Z&se=2026-11-06T21%3A17%3A35Z&sr=c&sp=r&sig=6pQPsMP3cJh2pDSH94sp9NhsFg86UJmbpyPaypJdH3s%3D)
3. Open the provisioning website via the custom URL.
4. Optionally, select a language from the menu at the bottom left.
5. On the provisioning website, select **Replace player**.  
![provisioning_website](https://cdn.document360.io/e2b87f73-d9f5-43cb-8182-2641762664fd/Images/Documentation/provisioning_website.png?sv=2026-02-06&spr=https&st=2026-11-06T20%3A17%3A35Z&se=2026-11-06T21%3A17%3A35Z&sr=c&sp=r&sig=6pQPsMP3cJh2pDSH94sp9NhsFg86UJmbpyPaypJdH3s%3D)
6. Enter the following data:
  - **Application**: enter your IXM One application name.
  - **User**: enter your IXM One username.
  - **Password**: enter your IXM One password.
7. Click **Log in**.  
![](https://cdn.document360.io/e2b87f73-d9f5-43cb-8182-2641762664fd/Images/Documentation/image-1692796114439.png?sv=2026-02-06&spr=https&st=2026-11-06T20%3A17%3A35Z&se=2026-11-06T21%3A17%3A35Z&sr=c&sp=r&sig=6pQPsMP3cJh2pDSH94sp9NhsFg86UJmbpyPaypJdH3s%3D)
8. Enter the **TPID** and **Box-ID** of the player.  
![](https://cdn.document360.io/e2b87f73-d9f5-43cb-8182-2641762664fd/Images/Documentation/image-1692795781682.png?sv=2026-02-06&spr=https&st=2026-11-06T20%3A17%3A35Z&se=2026-11-06T21%3A17%3A35Z&sr=c&sp=r&sig=6pQPsMP3cJh2pDSH94sp9NhsFg86UJmbpyPaypJdH3s%3D)
9. Select **Continue**.
10. Review the player details and click **Confirm**.
11. Select the time zone from the dropdown menu and click **Confirm**.
12. Select the screen rotation and click **Confirm**.
13. Select **Finish** to finish the initialization.