Initialize players

Initializing the player is an important part of the setup. Initializing means creating a connection between the player and the IXM Platform. You can do this using the classic InitBox or the generic provisioning website.

The website simplifies the initialization process. It allows you to initialize the player without using a keyboard and it enables offsite player initialization. The provisioning website also provides an option to easily replace a player.

Access to the provisioning website

New player software is shipped with provisioning enabled by default. However, if the technician has a keyboard connected, they can easily switch to manual installation. 

Player support

You can use the provisioning website with the following players:

Initialize the player

The provisioning website guides you through the player initialization in a few simple steps. However, before you begin initialization, review the following prerequisites and determine which installation mode is right for you.

Prerequisites

Ensure that you meet the following requirements before you begin the initialization:

• You’ve added the player in the IXM Platform.

• You know the player’s Box-ID as entered in the IXM Platform.

• You know the name of the IXM Platform application and the user credentials.

• You know the customer-specific URL of the provisioning website.

Select the installation mode

You can select one of the following installation modes:

• Advanced install: requires an IXM Platform login. The advanced install allows you to adjust the time zone, language, and rotation of the screen. You’ll also see a summary of player data stored in the IXM Platform.

• Quick install: doesn’t require an IXM Platform login. The quick install provides a quick installation process without adjusting the player or any additional information. You must enable quick install in the master.config file first.

• Replace player: requires an IXM Platform login. Replacing a player allows you to replace the existing player and to adjust the time zone, language, and rotation of the screen on the new player.