---
title: "Player doesn't load new content"
slug: "player-doesnt-load-new-content"
updated: 2024-09-06T08:48:37Z
published: 2024-09-06T08:48:37Z
canonical: "docs.grassfish.com/player-doesnt-load-new-content"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.grassfish.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Player doesn't load new content

## Symptoms

Your player doesn't load new content and the transmission light doesn't change to orange or red.

## Resolution

The following steps can help you identify and solve the issue:

- Ensure that the [DataCalculator service](https://docs.grassfish.com/docs/grassfish-backend-server-services#datacalculator) on the server is running.
- Restart the service.