---
title: "Can't download server key"
slug: "download-server-key"
updated: 2025-09-19T10:38:54Z
published: 2025-09-19T10:38:54Z
canonical: "docs.grassfish.com/download-server-key"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.grassfish.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Can't download server key

## Symptoms

You can't download the server key. When you try to download the server key by clicking on **Download server key**, nothing happens.

## Resolution

The following steps can help you identify and solve the issue:

- Ensure that the URL you called matches the MainServerURL in the `master.config` file.
- Ensure that you are using HTTPS or HTTP correctly as specified in the MainServerURL.

```xml
<configuration>
  <appSettings type="global">
    <add key="MainServerPath" value="\\gf-01\GVServer2\"/>
    <add key="MainServerURL" value="https://grassfish.com/gf"/>
```