---
title: "Send a message in IXM One"
slug: "create-a-message"
updated: 2026-08-17T09:13:17Z
published: 2026-08-19T08:41:24Z
canonical: "docs.grassfish.com/create-a-message"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.grassfish.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Send a message in IXM One

Use the news center to send messages within IXM One or via email.

To create a new message, perform the following steps:

1. In IXM One, go to **Dashboard > News center**.
2. Click **New message**.
3. In the **Create news item** window, craft your message with the following options:

| **Headline** | Enter a headline with a maximum of 50 characters. |
| --- | --- |
| **Article text** | Enter a text for your message. |
| **Picture** | Add an image to your message: - Click ![](https://cdn.document360.io/e2b87f73-d9f5-43cb-8182-2641762664fd/Images/Documentation/create-a-message-image-3g6b0vwd.png?sv=2026-02-06&spr=https&st=2026-11-06T20%3A17%3A34Z&se=2026-11-06T21%3A17%3A34Z&sr=c&sp=r&sig=cFKAhhbslQZ5tdWB7xGP66LRlJKqx0O0VkiXDAx0moU%3D) to upload an image. - Click ![](https://cdn.document360.io/e2b87f73-d9f5-43cb-8182-2641762664fd/Images/Documentation/create-a-message-image-4fmqyuj7.png?sv=2026-02-06&spr=https&st=2026-11-06T20%3A17%3A34Z&se=2026-11-06T21%3A17%3A34Z&sr=c&sp=r&sig=cFKAhhbslQZ5tdWB7xGP66LRlJKqx0O0VkiXDAx0moU%3D) to remove the image. You can add one image per message. |
| **Links & attachments** | Add links to external HTML pages and attachments to your message: - Click **Add link** and enter a link. Click ![](https://cdn.document360.io/e2b87f73-d9f5-43cb-8182-2641762664fd/Images/Documentation/create-a-message-image-d0k2rfsu.png?sv=2026-02-06&spr=https&st=2026-11-06T20%3A17%3A34Z&se=2026-11-06T21%3A17%3A34Z&sr=c&sp=r&sig=cFKAhhbslQZ5tdWB7xGP66LRlJKqx0O0VkiXDAx0moU%3D) to open the link in your browser and ![](https://cdn.document360.io/e2b87f73-d9f5-43cb-8182-2641762664fd/Images/Documentation/create-a-message-image-b203nafu.png?sv=2026-02-06&spr=https&st=2026-11-06T20%3A17%3A34Z&se=2026-11-06T21%3A17%3A34Z&sr=c&sp=r&sig=cFKAhhbslQZ5tdWB7xGP66LRlJKqx0O0VkiXDAx0moU%3D) to remove the link. - Click **Add attachment** and upload an MP3, PDF, JPG, PNG, or MP4. Recipients will be able to download the file. --- Please note that Grassfish is not responsible for the availability of web content and websites, or damage and negative effects on the system due to web content. |
| **Visible from** | Select **Restrict validity** and specify when the message is displayed. |
| **Visible to** | Select **Restrict validity** and specify until when the message is displayed. |
4. Click **Next step** to continue.
5. Configure how your message is sent with the following options:

| **Send as** | Select how the to send the message: - **Message**: Send a message within IXM One. - **E-mail**: Send an e-mail. You can select both options if needed. |
| --- | --- |
| **Send from** | Select the user group who sends the message. - This option is only available if the user belongs to multiple user groups. - User groups must have permission to send messages to other user groups. - The sent news entry will appear in the outbox of the selected user group and can be edited there. |
| **Send to user** | Select one or more user groups who receive the message. Use the arrows ![](https://cdn.document360.io/e2b87f73-d9f5-43cb-8182-2641762664fd/Images/Documentation/create-a-message-image-ewhx39us.png?sv=2026-02-06&spr=https&st=2026-11-06T20%3A17%3A34Z&se=2026-11-06T21%3A17%3A34Z&sr=c&sp=r&sig=cFKAhhbslQZ5tdWB7xGP66LRlJKqx0O0VkiXDAx0moU%3D) ![](https://cdn.document360.io/e2b87f73-d9f5-43cb-8182-2641762664fd/Images/Documentation/create-a-message-image-sux2go8f.png?sv=2026-02-06&spr=https&st=2026-11-06T20%3A17%3A34Z&se=2026-11-06T21%3A17%3A34Z&sr=c&sp=r&sig=cFKAhhbslQZ5tdWB7xGP66LRlJKqx0O0VkiXDAx0moU%3D) or drag-and-drop to add or remove user groups. |
| **Send to location** | Click **Add location** and select one or more locations that receives the message. If you're sending an email, the message is sent to the following e-mail addresses if available: - Location - All players assigned to the location - Users belonging to user groups that have permission to receive messages for the location. |
6. Continue with one of the following options:
  - Click **Save as draft** to save the message for later. You can find it in the [outbox](/grassfish/docs/check-inbox-and-outbox).
  - Click **Send** to send the message.

![](https://cdn.document360.io/e2b87f73-d9f5-43cb-8182-2641762664fd/Images/Documentation/create-a-message-image-fklny7sx.png?sv=2026-02-06&spr=https&st=2026-11-06T20%3A17%3A34Z&se=2026-11-06T21%3A17%3A34Z&sr=c&sp=r&sig=cFKAhhbslQZ5tdWB7xGP66LRlJKqx0O0VkiXDAx0moU%3D)